Conflict and Negotiation

Getting to Yes

Negotiating Agreement Without Giving In
by Roger Fisher, William Ury and Bruce Patton

The Harvard concept of negotiating easily explained by the people who developed it. Translated into many languages. German title is "Das Harvard-Konzept".

Since its original publication nearly thirty years ago, Getting to Yes has helped millions of people learn a better way to negotiate. One of the primary business texts of the modern era, it is based on the work of the Harvard Negotiation Project, a group that deals with all levels of negotiation and conflict resolution. Getting to Yes offers a proven, step-by-step strategy for coming to mutually acceptable agreements in every sort of conflict. Thoroughly updated and revised, it offers readers a straight- forward, universally applicable method for negotiating personal and professional disputes without getting angry-or getting taken.

"This is by far the best thing I've ever read about negotiation. It is equally relevant for the individual who would like to keep his friends, property, and income and the statesman who would like to keep the peace." --John Kenneth Galbraith.


Eight Essential Steps to Conflict Resolution

Preserving relationships at work, at home and in the community
by Dudley Weeks.

A good, straight-forward guide to turning conflict into a positive force in your work and life.

Problems that "just won't go away" can be settled through methods developed by one of America's leading experts in conflict resolution. In clear language, Weeks shows readers how to turn conflict into lasting partnerships and ensure a fruitful outcome.


Bargaining Across Borders

How to negotiate business successfully anywhere in the world
by Dean Allen Foster

This book connects cultural differences and good negotiating skills in a way that is very useful for the global player.

How do you convey respect in Japan? Are business gifts appropriate in Kuala Lumpur? Can women negotiate contracts in Morocco?

The right answers can mean lucrative foreign deals. The wrong ones can spell farewell to golden opportunities abroad.

Now you no longer have to rely on instinct and hearsay to succeed in cross-cultural negotiations. This book prepares you for the real-life situations you'll face in international deal-making. You will learn all the right moves, whether your business takes you to Japan and the Pacific Rim; Western, Southern, or Central Europe; Latin America and the Caribbean; the Arab world; or Australia.

Emphasizing the acquisition of a "global mindset", this book tells you how to recognize the real leaders among your foreign counterparts; handle crucial cross-cultural differences in negotiating styles; deal with unfamiliar concepts of punctuality, manners, and gift-giving; and emerge victorious as a successful international negotiator!