Eight Essential Steps to Conflict Resolution

Preserving relationships at work, at home and in the community
by Dudley Weeks.

A good, straight-forward guide to turning conflict into a positive force in your work and life.

Problems that "just won't go away" can be settled through methods developed by one of America's leading experts in conflict resolution. In clear language, Weeks shows readers how to turn conflict into lasting partnerships and ensure a fruitful outcome.